WHAT WE DO
Your temporary accommodation specialists, at times of need
ICR Group delivers innovative cloud-based solutions and specialised support services for claims services programs in the insurance sector.
Temporary Accommodation Solutions, powered by synqkit™
-secure temporary accommodation for displaced policyholders when they need it most.
Our end-to-end temporary accommodation solution enables insurance carriers to source and secure housing andaccommodation for displaced policyholders, when their home is made unliveable due to incident or disaster.
Intelligence Dashboard
Claims professionals now have a 360 live view of their temporary accommodation program. Gain maximum transparency across key datapoints including claims status, spend rate and booking trends.
Customer Service Hub
Our highly trained team of accommodation support specialists utilise the synqkit™ proprietary workflow module, providing unrivalled customer service to deliver suitable, safe accommodation options, 24/7.
Connected Accommodation Database
Whether it be one night to one year, our integrated nationwide database of hotels and long-term rentals ensures accommodation availability and suitability, ensuring fast placement from hotel to house.
synqkit™
Live data. Rich Insights. In sync.
The intelligent system that powers our temporary accommodation solution.
It seamlessly connects advanced modular tools, supplier content and live data analytics – providing unrivalled access to actionable insights into your claim services.
Advanced Product Tools
Integrated modules automate critical touchpoints across a range of claim service journeys.
Deploy your claim service programs at lightning speed and with tremendous accuracy.
AI powered Data Analytics
Real-time data analytics enables live status tracking with AI-driven insights putting claims administrators in the cockpit.
See claim, content and policyholder trends emerge and make decisions to maximise profit, efficiency and customer experience.
Connected Supplier Hub
A connected network of trusted supplier content seamlessly integrates into synqkit’s automated workflow engine.
Our API-first architecture ensures frictionless access to our database of content such as short and long-term accommodation, without the cost and complexity of individual consolidation.
Expansive national reach; we’ve got you covered
28k+
properties
With an extensive database that continues to grow, we are ready to help where needed.
Trusted Partners
